Certified Professional in Learning and Performance (CPLP) 2025 – 400 Free Practice Questions to Pass the Exam

When reviewing a client's past job performance, the evaluative feedback should be provided first because it establishes a clear baseline of how the client has performed against specific criteria or goals. This type of feedback includes objective assessments, such as performance metrics, that highlight areas of success and areas needing improvement.

Presenting evaluative feedback initially helps to ground the discussion in observable data, allowing for a more structured and focused analysis of the client’s performance. This approach ensures that the client understands where they stand before delving into more subjective feedback or personal experiences related to their performance.

Following evaluative feedback, the other types of feedback, such as experiential, developmental, and collaborative, can be introduced to provide context, foster growth, and encourage dialogue. Each of these types deepens the conversation, but starting with evaluative feedback anchors the evaluation in factual evidence, paving the way for a constructive discussion.