Certified Professional in Learning and Performance (CPLP) 2025 – 400 Free Practice Questions to Pass the Exam

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Who should Mary consult before making a decision on a sensitive work-related issue?

Internal coach

Mentor

Counselor

External coach

In the context of making a decision on a sensitive work-related issue, consulting with an external coach can be particularly beneficial due to the objective perspective they provide. External coaches are typically trained to handle confidentiality and can offer insights and strategies without any potential bias drawn from internal relationships or office politics. They can help Mary articulate her thoughts and feelings about the situation, explore her options thoroughly, and navigate any complexities involved.

An external coach may also have a broader range of experiences and strategies from working with various individuals and organizations, which can provide Mary with helpful frameworks and tools to address her situation effectively. This outsider perspective can create a safe space for open dialogue, allowing her to think critically and gain clarity on her decision-making process without the influence of internal dynamics.

While mentors, internal coaches, and counselors can also provide valuable support, they may not always offer the same level of impartiality or proven methods tailored specifically to diverse workplaces. Each of these roles can have specific limitations due to the nature of their involvement or relationships within the organization. Thus, seeking guidance from an external coach is a particularly strategic choice for handling sensitive issues in a professional environment.

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